Business Intelligence, CRM

BI and CRM. Can they be useful for each other?

I guess you have already read/heard a lot about CRM and BI, so in this article you will not find description what BI and CRM is. Also you will not find such dispute as “CRM vs BI” or “Why BI is not CRM” etc. What, then, is to discuss? 🙂 Let’s imagine BI and CRM… Continue reading BI and CRM. Can they be useful for each other?

CRM

What is Salesforce CRM?

There was a question that I came across several times on the Internet. “What is Salesforce CRM? How will I benefit using it? What’s so amazing is that not so many people have heard of Salesforce or do not know exactly what they do. However this multibillion dollar company “gave birth to” Salesforce CRM which… Continue reading What is Salesforce CRM?