Archive for the ‘Outsourcing’ Category
The use of health apps has skyrocketed in 2014. Flurry, a mobile analytics company, has followed over 6,800 health and fitness-related apps, and sees a growth of 62% based on measurements of the number of times the app is opened and used. Overall growth rate apps otherwise is 33%.
By 2017 the app market is predicted to reach 26 billion users. Among its key drivers is the world’s aging population with its increasing need for medical care. In the United States alone, Tighe notes, almost 20 percent of Americans will be older than 65 by 2030, making them more vulnerable to Alzheimer’s, cardiovascular disease, and other age-associated conditions. This changing landscape is forcing to create new ways to monitor people health and provide assistance with making health wise choices. And here mobile medical apps have already proved efficient and thus are gaining more and more popularity.
This boom has been also supported by most global IT corporations such as Google, Apple, Microsoft and Facebook. So here are some recent actions in that area showing that these companies treat this market segment really seriously:
- Google recently launched Google Fit and directed towards more consumers within training and nutrition.
- Apple has partnered with the company Epic. Since Epic handles over 51% of the medical records in the US, it gives Apple a very solid position in healthcare sector. Apple has, in iOS8, also included a personal health platform, HealthKit, which integrates other applications and gathers information for the user will appear in Apple Health app.
- Microsoft invests in a separate solution and will with Microsoft Health Vault offer a platform where people can gather, store, share and use health data online.
- Facebook has integrated MapMyFitness so friends can cheer on each other, share results and compete against each other. This has also contributed to the large increase in the use of health and Fitness app, where distribution is large via the social networking channel.
There is even an opinion that the increased use of health and fitness apps will destroy the market for wearables. It’s hard for them to compete with mobile apps, as the number of smartphone users is really big. So when the software is already integrated into smartphones they automatically become efficient devices for collecting health data. To put it short, the benefits of using mobile apps to wearable medical-devices include 1/ cost savings because there is no need to develop a completely new device, 2/ enhancing existing platforms by adding more sophisticated sensing and data capabilities, 3/ using an interface that consumers know well and is already part of their everyday life.
Healthcare IT outsourcing
Health apps are built up not only by global IT companies, but also by healthcare providers to be used by doctors, specialists and by patients, of course. And here healthcare organizations increasingly take over the idea that IT outsourcing can help them bring their apps faster to the market while they could focus on their core activities.
This tendency has also been stimulated by changing government regulations concerning hospitals and clinics in lots of countries. And while some organizations are broadly outsourcing a mobile applications development, others are handing out the responsibility of IT management and overseeing their entire IT infrastructure.
The global healthcare IT outsourcing market is growing continuously. According to an article by Nearshore Americas, a recent study made by the Everest group states that the global healthcare IT outsourcing market is increasing at a compound annual growth rate of 12%. This gives us an insight on how much demand healthcare institutions now place on IT outsourcing services. According to TechNavio IT outsourcing in the global healthcare and life sciences sector is expected to increase at a compound annual growth rate of 8.6% through 2019.
Among the trends to watch besides going mobile, there is hosting on the cloud by health-related organizations to make their operations safer, using analytics-as-a-service technologies due to growing interest in Big Data, etc. Therefore 70% of healthcare organizations worldwide are expected to invest in consumer-facing mobile applications, wearables, remote health monitoring, and virtual care.
So the world has been ready for a while to embrace healthcare apps and demand for them is not going to slow down any time soon. Among the top medical apps they call CDC Vaccine Schedules, Family Practice Notebook, ASCVD Risk Estimator, etc.
What health-related apps have you tried and which ones do you use daily? Thank you for sharing!
Fear of surrendering control is probably the main factor holding many IT directors back from realizing the benefits of outsourcing IT services. But if you can find an IT services supplier who will work with you in a genuine partnership, understanding the specific needs of your business, it soon becomes clear that this fear is misplaced. It is perfectly possible to retain your strategic power while outsourcing the fundamental and mundane elements of your IT service and support. By opening the door to outsourcing some niche services or even your entire application or database management infrastructure, you can generate a host of business benefits.
The top 10 benefits of outsourcing
- Reduced service and support costs within a managed and predictable budget
- Better quality of service, fewer IT failures and less downtime thanks to well-defined service level agreements
- Access to the latest applications without high up-front license costs
- Access to accredited engineers, skills and technical expertise without having to train your own staff
- Reduced risk of employees leaving and taking their knowledge with them
- Round-the-clock access to a help desk primed to resolve problems remotely and rapidly
- Compliance with the latest regulations
- Guaranteed data security at remote, hosted data centers
- Real accountability via contracted commitments from a third party supplier partner that wants to keep your business rather than reliance on an in-house group that is hard to pin down
- Remove high IT staff costs from your balance sheet and shift to an opex budget
For some time, there have been signs that IT directors in smaller enterprises are increasingly receptive to these benefits and are even embracing them with greater agility than their global counterparts. A survey from Computer Economics suggested that 27% of businesses now outsource applications management, while 21% outsource database management.
According to Information Week, as this level of outsourcing gains credibility the benefits quickly accumulate in terms of greater flexibility (particularly for companies that are growing rapidly); access to cost-effective expertise, techniques and programs; access to third-party resources such as the help desk, which liberates IT staff to focus on more productive business-focused activities; and the wider savings achieved by not having to invest in infrastructure and licenses.
Take email services as one example: Gartner estimates that outsourcing just this one application could save businesses with fewer than 300 employees a significant amount because an outsourcing partner has the dedicated infrastructure to manage it at a much lower cost.
Five reasons to outsource
Here are five good reasons why you should think about outsourcing your IT services:
1. You could save significant staff costs.
Not just on the recruitment and hiring front. Skilled people with strong application-based credentials don’t come cheap and have long-term costs. Why spend time and money training somebody to support a core business application, only to see them poached by another employer and taking their expensively-acquired skills with them? Or send them to costly training to keep their skills current? And why not liberate your in-house IT staff to focus on projects that add value to the business rather than spending their precious time on firefighting duty?
2. An outsourced call center/help desk frees your resources.
Providing round-the-clock support for your users in-house is expensive. Depending on the size of your business, you might need a dedicated facility that is operated by key IT support staff and is a significant cost center in terms of facilities management overheads. Even in a smaller IT operation, somebody—it might even be you—has to be on call outside office hours to provide IT support for an increasingly mobile workforce. Thanks to greater economies of scale, a dynamic IT services partner should provide a superior help desk at a greatly reduced cost.
3. You can save money all around – with the right outsourcing strategy and partner.
A good IT services partner will work with you to identify the pressure points that make sense for you to outsource. These can vary tremendously from one business to another. Toolbox.com points out that cost savings vary with the number of employees who need support and to what degree, the number of devices involved, the types of applications that you use, the ratio of employees using office space to remote workers, and even your geographic location when it comes to the price of on-site support. These are complex calculations that deserve patient analysis.
4. Your business will be more flexible in its use and consumption of IT services.
Infrastructure is expensive. Why invest in servers, complex networks and other hardware just to deliver vital but everyday applications to your users when you can have those applications managed and distributed as a service direct to the desktop without the expense of hardware maintenance? Because your applications are being managed and hosted by a third party, they can be scaled up or down to meet fluctuating demand, and your costs will be more tightly controlled as a result.
5. Peace of mind.
Why let worries about more complex issues such as data security or disaster recovery keep you awake at night when they can be managed and supported by a third party who has all the necessary expertise and infrastructure to meet your security and business continuity requirements? Yes, they are important, but by choosing the right partner to provide relevant support services, you are prioritizing them rather than allowing them to become distractions that need constant attention from your in-house IT team.
Negotiation is the key to getting your relationship with your IT services supplier off to the best start and making sure you realize the business benefits that you expect. And it starts long before the contract is signed. It should be more profitable if you decide what you want from your contract before you choose your supplier.
Select an IT service partner who demonstrates they understand your business and clearly articulates the value they can bring to your operations. By combining and matching your goals with an IT service partner who has the vision to match them and deliver the latest service desk technologies to provide you with complete service performance visibility, including measurable indications of performance quality, you’ll soon become part of the rising tide of SMEs that are living proof of the benefits of outsourcing.
- Outsourcing IT services does not mean all or nothing.
- You can deliver genuine benefits to your business by outsourcing IT services if you negotiate service levels that are customized to your company.
- Fear of surrendering control is the main factor holding many IT directors back from outsourcing IT services—but you can keep control if you select the right partner.
Feel free to share your thoughts.
Despite the fact that Sweden has not always been a welfare state, now it is quite a stable and prosperous country with a good standard of living, a country, which is constantly developing. Let’s see how this development influences IT market, for example.
Sweden is making large annual investments in education and research and it is well-known for its good education level. Development has also come into information and communications technology, where Sweden is one of the leading countries in the world. However, the current problem in labor market is that there is not enough workforce in service companies, information technology, school system and health care sectors. Despite high technology level, Swedish people love their nature and concern for nature is playing a big role in future decisions. That is why Sweden is also putting a lot of effort to improve the environmental technology, which will be one of the most important industries in the future.
- Swedish IT sector
is strongly bound to the development of society. Sweden has many successful companies in IT and telecommunication sector and the companies have a great capacity of innovation. However from 34 000 of companies in Swedish ICT sector are micro enterprises with under 100 000€ turnover.
IT sector can be divided into four sub-sectors: Software and IT services, Tele-and data communications, manufacture of hardware and retail and services of computer . IT sector in Sweden is mostly dominated by the software market. Most of them have specialized in systems software for communications, business systems and applications software for telecommunications.
Software products and IT services earn 32% of the turnover in IT-sector. The growth in the software products and IT services has been very strong. The turnover has increased 32.5% between the year 2005 and 2009. The second in the IT-sector is Telecom and datacom services with 27.3%, manufacture of hardware comes next with 24.5% and the fourth largest is retail and servicing the hardware.
Swedish IT- sector employs about 3.9% of the total Swedish work force. Despite the economic recession, Swedish IT sector has stayed healthy. The main reason of IT sectors welfare is that the companies in Sweden believe that the IT-services and IT-products are essential for survival in the future. IT solutions are the key factor when it comes to make the business more effective and environmentally friendly. That is why the companies are putting effort to develop the IT solutions. Especially environmentally friendly solutions are the focus in the future in Sweden. Almost every company uses computers (97%) and 96% of them have an access to Internet. Internet has increased its significance in doing business.
- Mobile services
Are an increasing trend in business life. Already 60% of all companies are using mobile Internet connections in 2010. Swedish people are interested in a product which can increase their customers’ competitiveness and increase the company’s value for its owners, customers and another interest groups.
Swedish people are open-minded to test new services and products. The good thing is that they might accept the new product or service very easily, but the challenge is to keep the product or service updated. People in Sweden are well educated and they are looking all the time new innovative ways to run the business.
– The majority of companies cost are spent on software research and development. So they are willing to invest on software if they can see the product useful for the business. The most favorable applications are such as ERP, CRM, financial management and information software, on which the companies are spending about 60% of their founds.
-The environmental study concentrated more on macro indicators which means background forces behind the company’s activities such as social, technological, economical and political environment.
-Sweden’s lifestyle and culture form an ideal market place, because they are open-minded to test new services and products. The people are well educated and they are all the time searching for new innovation solutions to run their business. The positive point is that the customers are willing to accept new innovation, but they can also replace it when they can find a better solution. So the major challenge is to keep the product development up.
– Sweden is one of the leading countries in the development of information and communications technology. Almost every company has computer and Internet access and already 60% of all companies had a mobile Internet connection in 2010. So, mobile phones are becoming more and more important on daily business.
– Swedish people are putting a lot of effort to improve the environmental technology, so this “eco” thinking has a strong position in Swedish culture.
– Sweden is making a lot effort to software research and development and they want to be the top leaders in the software markets by 2020.
-The global software leaders Microsoft, International Business Machines (IBM), Oracle and SAP are also leading the Swedish software markets, but they are controlling particular areas of software branch which is why the local companies have also acquired a good position on the market.
-Swedish software and IT services have a larger number of companies than the other sub-sectors, but most of them are small companies.
– IT outsourcing has been a steadily growing part of the Swedish IT market, which is considered to be the largest market within the Nordic region and the 3rd largest in Europe. Every year more Swedish companies decide to outsource. The majority of Swedish companies decide to outsource due to conditions such as a shortage of IT domestic skills and high costs of performing in-house solutions, or a need to re-focus on core competencies. In order to avoid multiplied risks associated to outsourcing.
And what tendencies in Swedish IT market would you like to point out? It is interesting to know your opinion!
Business Development Manager
Professional Software Development